diff --git a/templates/resume.html b/templates/resume.html
index 7148f89..49b1549 100644
--- a/templates/resume.html
+++ b/templates/resume.html
@@ -11,6 +11,7 @@
     Fullstack software development engineer, self-hoster, tinkerer, lifelong student.
     For work I build configuration automation and testing tools, from backend database interactions to frontend UI.
     At home I manage my own server, spend time on side projects, and study/read a wide variety of subjects.
+    I am passionate about building, fixing, and improving tools to help people, and always strive to improve my capacity to do so through collaboration and study.
 </p>
 <h3>Work Experience</h3>
 <p>
@@ -18,7 +19,7 @@
 </p>
 <ul>
     <li>Designed and migrated our platform to modern infrastructure (AWS) using modern tooling (React, ECS, Lambdas)</li>
-    <li>Led design and implementation to onboard a tier 1 worldwide service to our configuration management platform</li>
+    <li>Led design and implementation to onboard a tier 1 worldwide service to our configuration management platform, collaborating with service owners and clients to design the new interface to fit their use cases</li>
     <li>Implemented testing improvements resulting in ~$10M/year savings by reducing labor requirements and increasing granularity of testing controls</li>
     <li>Provided regular oncall support for high severity events, assisting site teams in diagnosing issues and implementing fixes</li>
 </ul>
@@ -29,7 +30,7 @@
 <ul>
     <li>Provided customer support, both live support of issues and asynchronously through tickets</li>
     <li>Worked with the development team to find bugs and improve the software</li>
-    <li>Educated customers in the functionality and use of the software</li>
+    <li>Assisted customers in learning to use the software and smoothing out their workflows</li>
 </ul>
 
 <p>
@@ -74,7 +75,8 @@
             <li>Media streaming/hosting service</li>
         </ul>
     </li>
-    <li>Builder: furniture, electronics</li>
+    <li>Scientific thinking and problem solving</li>
+    <li>Building: woodworking, electronics</li>
     <li>Competitive athlete: Brazillian Jiu Jitsu</li>
     <li>Languages: English (native), French</li>
 </ul>